Escea Fireplace Repairs

Adelaide’s Escea Gas Fireplace Authorised Repair Agent

We are South Australia’s exclusive Authorised Service agent for Escea Fireplaces. Being Escea’s Service Agent means our technicians receive regular manufacturer training to ensure we are up to date with current models and the latest technology used in Escea Fireplaces

To ensure that your Escea gas fire is always operating at its optimum performance, Escea advise that your gas fire must be serviced once a year, just before winter.

Repair Request

Select your preferred time.

Spare Parts

Submit a spare parts inquiry

To arrange your maintenance service please call us on 08 8352 2022, or submit a request form via the link above.

Why Use Prestige For Your Repairs

Our technicians have experience with all Escea Gas Fireplaces.
We have serviced appliances throughout greater Adelaide areas for over 25 years.

Booking a repair time with Prestige is hassle-free.

Our support staff work to arrange an in-house visit that is most suited to your availability.

Only genuine parts are used for all repairs

Prestige only uses use genuine spare parts supplied direct from the manufacturer to carry out repairs.

Technicians receive ongoing training from Escea

This is to bring them in line with the latest technology used in Escea Gas Fireplaces.

Escea’s manuals and diagrams.

On the job, access to Escea’s manuals and diagrams. Helping with the correct diagnosis of Escea Fireplace problems.

Does your Escea gas fire require a service?

If you are experiencing any of the below symptoms we recommend you arrange a service call to ensure your unit is operating at its optimum performance.

Error codes appearing on your remote control.

Any sudden changes to normal operation such as noises, louder noises or a change in how the unit turns on and off.

Poor flame or flame color.

New or different smells that have not previously been present

Why should you service your Escea gas fire every year?

Escea recommend a yearly service to ensure you Escea gas fire is operating at its optimum performance.

Regular servicing will reduce the possibility of any faults, extend the life of your heater and ensure all the components of your gas fire are operating as they were designed.

Need to Request a Warranty repair

If you have a Escea gas fire that is still under warranty,
you will need to contact Escea directly to
organize a warranty call-out.

You can contact Escea on

1800 460 832

Or visit Escea’s Website

What Our Customers Have To Say

It was a pleasure to have a professional technician in Les attend to our rangehood problem and resolve it to our satisfaction. More than we can say for some other experiences we have had in the past from other companies.

Frank Barbara M

I was very happy with the service that I received from Dwaine this is the second time that he has came to repair items for me and I was very happy how fast he found the problem and fixed it..

Debbie N Very happy with the service